Need to request a GP appointment?

Click on the 'CONTACT US' link below

Our appointment booking system is called Total Triage. You can use this system via our website without having to request login details or via your NHS app. You do not need to rush to add your request at 8am. The system is currently open for appointments, admin and prescription requests from 8am to 6.30pm, Monday to Friday.

For patients who do not have access to the internet or require help in completing the triage form please phone the practice, our reception team will be able to complete this on your behalf.

Our clinical team will triage your request and you will be offered either an appointment with a suitable member of our health care team or be advised that we will refer you to a more appropriate health care provider such as the Pharmacy. You may also be provided with self-care advice as appropriate. Your request will be triaged in terms of the urgency of need based on the GP’s opinion. You may be contacted to provide further information; therefore, it is important that when completing the forms, you provide as much information as possible regarding your needs.

You may be sent a link to self-book your appointment into an appropriate slot. If you don’t have the facility to self-book a member of our reception team will contact, you to offer you an appropriate appointment.

Think Pharmacy First

Think Pharmacy First for Advice and Treatment. Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

What can the Pharmacy First scheme do for me? | Healthwatch

What can Pharmacy First treat?

Your local pharmacy can now supply prescription-only treatment, if they believe you need it, for the following conditions:

Sinusitis (for patients aged 12 years and over only)
Sore throat (aged 5+)
Earache (aged 1 year-17)
Infected insect bite (aged 1 year+)
Impetigo (aged 18 years+)
Shingles (aged 18 years+)
Uncomplicated urinary tract infections (women aged 16 to 64)

How does Pharmacy First work?

If you are feeling unwell with any of these conditions, you can go to your local participating pharmacy and ask for a private consultation with the pharmacist.

You may also be referred by the practice if they don’t have any appointments and believe your pharmacy can help. The 111 helpline service may also refer you. Pharmacists can also offer this service on-the-spot if you go in asking generally for help.

Pharmacists may offer a virtual consultation by phone or video call, or in person in a private room in the pharmacy. They will ask questions, may perform an examination and must get your consent to access your medical records. The pharmacist will be able to recommend the best course of action based on your clinical needs. This might include issuing prescriptions for antibiotics or antivirals where necessary or advising you on over-the-counter treatments that could help.

Upcoming Staff Training Afternoons

The Glebe Practice will be having monthly staff training afternoons on the following dates from 1pm - 6.30pm
Tuesday 14th April 2026

The dispensary will be closed from 1- 6.30pm during this time.

There will be limited staff on these dates a GP will be available to deal with Emergencies only.

We apologise for any inconvenience this may cause but this is the only time available for us to train our staff and keep them up to date with continual changes within the NHS.