We want you to know that we are here to support you through any bereavement. If you have lost a loved one within your household, we will invite you in for a chat to check in 3 months after your bereavement. Please know that you can always contact us if you are struggling. Please see below for some useful information which could help you through this difficult period.

Registering the Death

You will normally need to register the death within 5 days. A booked appointment with the registrar is usually required, but a death can also be registered by post. To register a death, you will need the Death Certificate and various documents confirming the identity and details of the deceased individual.


Please call your local council



Tell Us Once

A service who will contact all government and local council departments to notify them of a death, for example council offices, libraries, blue badge, electoral service, housing departments, passport office, pension & DVLA


0800 085 7308



Arranging the Funeral

A burial or cremation can only take place after the death’s registered. There are many things to consider when arranging a funeral. Most people use a funeral director, though you can arrange a funeral yourself.

National Federation of Funeral Directors


National Association of Funeral Directors


01937 919 045



0121 711 1343







Citizens Advice

Offer free, independent, confidential and impartial advice to help people resolve bereavement issues


03444 111 444




National Bereavement Service

Every bereavement is different and there are different processes dependent on your circumstances.

Telephone: 0800 0246 121

Website: www.nationalbereavementservice.org